Fiverr has become one of the most important parts of my life. The fact that I can handle this blog on my own earnings is easier said because I know how difficult it can be dealing with someone overseas over a $5 deal. A deal where I would just get $5 and I will have to never say no due to a ‘Negative Rating’ provision granted to buyers. Where they can ruin all that I have worked for, all that I have earned with a simple click of a button. This post is not to tell everyone how great Fiverr is, rather it tells you how difficult it is.
How it Began?
Well, this part is not exactly difficult. All you need to do is do some clickity-clackity stuff and voilà, you’re on the site. Here is how I started though – HERE
This part is what I actually meant in the introduction. Fiverr looks easy to someone who hasn’t signed up and knows someone who earns ‘alot’ through ‘not doing anything’. The thing about Fiverr is that the Terms of Service are really complicated things said in an easy way. If you went through the hyperlink above and read the old post, you must already know my journey till the first $16. The next $336 were a complete bumpy ride in the Grand Canyon.
At first, I was pretty new to the site, I messaged all the ‘requests’ whenever I logged in and then waited for the list to refresh to message another 10 people. With that rate I sent almost 100 messages a day and over 700 a week. I got replies – to just 10% of the messages I sent which is almost equal to about 70 replies a week. That brought disappointment along with lost hope as all the first 10 orders were placed by the same person (who was always satisfied to the fullest) but the thing is, I never got any other buyers for the next one month. I just had 10 sales which had comfortably put me to a Level One on the site but I never got to enjoy the so called ‘features’ which came with the badge.
The sales increased the second month and I had made some customers who had apparently ‘Collected’ my gig so that they may contact me the next time they needed services or that is what I wanted to believe because none of them came back ever. Even after they were satisfied and had collected my gig.
The next few months were smooth, I was on the verge of crossing a $100 lifetime income and I did cross it successfully but what happened to me was my first disaster.
Incident 1 : The Liar-Buyer and The Blame of Plag(ue)
So, I had a great buyer who bought a $10 gig where I got $8 ($2 is Fiverr’s courtesy) for writing his about page and everything was fine. 8 Days later he messages me and accuses me of Plagiarism, an acquisition which is like plague to a writer. When you accuse a good writer for plagiarism he didn’t do, you ought to get rude replies and that is exactly what happened. This guy wanted a refund because his submission website had flagged the article. That’s the point, they didn’t flag it for Plag they just flagged it and he ‘assumed’ it to be Plagiarism. He messaged me and I talked politely and offered to respin the article to reduce the unintentional Plag, if any as the topic was a general topic and thus, some points could have matched. But later, when I checked it for Plag using 3 sources, all three denied the Plag and that was the turning point. I had to be bold and not afraid of the Mid-14-Day Withdrawal process and a Negative Rating and tell the guy that he was WRONG. Which on Fiverr is a sin. But I did it and he didn’t reply. This incident carried itself forward for more than 3 days. This is one buyer whom I never want to entertain again as he accused me of something even he wasn’t sure of.
Weeks passed without something major but then happened an Order
Incident 2 : The Weird Buyer Was A Hack – Give Me My Level Back!
I was watching an episode of The Game of Thrones when I got 4 orders from a guy who wanted 100 word product descriptions for 40 products i.e. 10 descriptions per gig. This was easy, actually it was redundant so it was boring but overall an easy gig. I wrote 15 descriptions when he suddenly messaged me that he was ‘fired’ from his job and wanted a refund, assuring me that the cancellation will be ‘Mutual’ and it would not affect my rating. Even I knew that mutual cancellations do not affect ratings on Fiverr but that wasn’t completely true. This incident added 4 mutually cancelled orders to the existing 3 in my Mission Board. What different do mutual cancellations make, right? Actually they do make differences, a lot of them in the wrong ratio can snatch you level away. But my level was safe then why am I mentioning this here?
Because a few days later, a buyer mistakenly bought two gigs instead of one and wanted one cancelled but when this happened, I got an email alongside the ‘Congrats! You have a new order’ email. This email stated that ‘due to MY recent activity, my level was taken away’.
I asked the support but they took ages to reply and the reply I got wasn’t helpful at all. All the guy said was that I had to ‘word hard’ and get my level back.
And so, I became a Fiverr Seller with No Level i.e. in terms of Fiverr Forums – I was a COW again. 😛
Where I Stand Right Now
I coped up with the lack of levels and kept on fulfilling orders. Returning buyers, multiple orders, combined orders were all helping and just when I got my 50th order and unexpected email came to my Inbox – I had been promoted to Level 2 which was a surprise due to the considerable amount of cancellations. But all’s well that ends well, eh? The journey didn’t end there.
Since then, I have earned a considerable $100 and I now stand at a lifetime earning figure of $352 (Ongoing orders included).
So, this was a hint to those who think Fiverr is an easy source. The fact is it isn’t, you can answer people who stand in front of you but that constant fear of someone you’ve never met leaving a negative rating on your profile is rather depressing. It is just like any other complex business and not just a ‘simple’ means of service.